She told me it probably takes about 48 hours, and told me not to worry, that I will not have to pay again for the Canadian number and they got record of it, and assure me that they will fix it for me. That means I can only call out, and if my friend call, it will be long distance for them until the escalate department fix the problem and give me back my Canadian phone number. Surprisingly, after I plug the magicJack Go back to the modem, I got back not just my dial tone, I can also call my cellphone, I tried to use my cellphone to call this US number, it also ring, but then it is long distance on my cellphone carrier. But she assure me that they got the record, and she already escalate it for me, and they will fix it. I told her to wait till I detached the magicJack from my USB port and plug back to the modem and get back a dial tone at least, and asked her to change my phone number back to a Canadian one, but she said she cannot since she deactivated it. I was so desperate at this time, as after the firmware download, now I got no line display, no dial tone as well on my phone.
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But after I download it, and click it open, it said the image disc is damaged, please eject it, so I eject the image disc from my Mac.
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I tried to call my own cellphone, but is always a busy signal, so she asked me to unplug the magicJack from the modem and plug directly to the Mac computer USB port and sent me a link to upgrade the firmware.
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so she give me a US free number instead for the time being and then escalate the issue for me, so I got a US free number. She talked to her supervisor, and told me they got problems with Canadian phone no. These people are much helpful and experience. But this is a bit tricky, if you click on any topic, it will just let you read, you have to choose, none of the above mention, twice, before you come to the part that will then lead to a form to fill in your name, account number and phone number, then click on live chat, then finally you got a real "LIVE CHAT". I was really frustrated now so I came to this site to complain, but luckily I saw another person's complaints who is also from Canada, and he got the same bad experiences when calling them, but he got some tips there to go onto the LIVE CHAT to for help instead. Buy it for even less than its already low cost with magicJack coupon codes.This time, I got a guy, he is a bit nicer, but he cannot fixed it but he told me he has to refer to the higher management to fix it, and they will email me when it is fixed. Simple to use and cost effective, magicJack is a resourceful technology that you don’t want to miss out on. Other magicJack benefits include a phone number, directory assistance, call waiting, voicemail, and caller ID – all included with your magicJack purchase. MagicJack could change your life by cutting down costly phone bills. Make free local and long distance calls anywhere in the US and Canada.Plug the magicJack into a USB port on your home computer.Plug your home phone into the magicJack.MagicJack goes to work for you in just a few simple steps: Still paying expensive long distance phone bills, but reluctant toget rid of your land line because of unreliable cell coverage or signal? There is now a solution to these problems and more: MagicJack. MagicJack promo codes bring you the magic for less.
Featured by trusted media outlets like NBC and The New York Times, and named product of the year by TMC Communications Solutions, magicJack is the latest advancement in telecommunications.
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